Next steps

Once you have your account information, you can enroll in Online Banking and download our Mobile App to make payments, set up payment reminders by text or email, and enroll in eStatements.

Be on the lookout for more email instructions and information regarding Online and Mobile Banking, and other services in the coming days.

Any Additional Questions?

Stop by an office, email [email protected] or call 800.991.2221, ext. 2178.

Payments & Perks
We make being a member easy and fun with great tools and offers!
Payments Made Easy

Use our easy Online Banking system, including our 5-star Mobile App, to make payments.

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Earn Cash Back

Earn 1.50% cash back with our Cash Back Mastercard® anytime for any purchase.***

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Local Discounts for You

Member Perks and discounts from local businesses.

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Loan Payment Options
Convenient ways to pay your loan online!
Digital Banking icon.
From another Consumers account
  • Payment applied same day
  • Available 24/7
  • Fee: None
  • Available on mobile
  • Set up recurring payments
From a non-Consumers debit card
  • Available 24/7
  • Fee: $9.95
  • Available on mobile
Bank on the Go icon.
From another financial institution
  • Payment applied same day if prescheduled (otherwise by 3-5 business days)
  • Available 24/7, including mobile
  • Fee: None
  • Set up recurring payments

Additional Ways to Pay

Mail
  • Payment received within 5-7 business days
  • Fee: cost of a stamp
  • Mail checks to: Consumers Credit Union, P.O. Box 525, Oshtemo, MI 49077
Phone
  • Payment received immediately
  • Fee: $15.00
  • Call: 800.991.2221
Office
  • Payment received immediately
  • Fee: None
  • Visit one of our locations
Skip A Payment

Skip a Pay allows you to skip a loan payment on qualifying loans.

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A Consumers Credit Union Member Perks on a cash register in a retail setting.
Member Perks
A Consumers Credit Union Member Perks on a cash register in a retail setting.

Local companies honor discounts and services to Consumers members. All you need to do is show your debit or credit card upon purchase.

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*APR discount requires (1) opening of a Consumers checking account after your loan date and within 180 days of your loan date; (2) a minimum of $1,000 (total) direct deposit and 12 debit card transactions over the course of 30 days (these criteria must be met within 45 days of opening your checking account and on a monthly basis thereafter to maintain the rate discount); and (3) no delinquencies more than 30 days on your loan. The rate discount will be applied within 10 days after all initial requirements are met. The minimum APR that can apply is 4.99%. Only one loan eligible for rate discount per member. Loan amounts greater than $60,000 not eligible. Not applicable in conjunction with any other rate discounts or incentives for opening a checking account. Other monthly requirements may be necessary per checking product. Offer subject to change at any time without notice.